FuseGadget™ Refund & Return Policy

We uphold a 60-day refund policy, allowing you to request a refund within 60 days of receiving your item.

To qualify for a refund, your item must be damaged or defective, and it must be in its original packaging. Additionally, you'll need to provide the receipt or proof of purchase.
Regrettably, we cannot accept requests for the return of orders for any other reason.

To initiate a return, please contact us [here]. When reaching out, be sure to include the first and last name on your order, along with the order number.

If your refund request is approved, we'll provide you with a return shipping label and instructions on where and how to send your package. Items returned without prior return authorization will not be accepted.

For any inquiries regarding returns, you can always reach us [here].

Damages and Issues
Upon receiving your order, please inspect it promptly. If you discover any defects or damages, contact us immediately so that we can assess the issue and make it right.

Exceptions / Non-Returnable Items
Returns for orders outside of the United States are not accepted. Additionally, we do not accept returns for items that are undamaged or non-defective. Feel free to reach out if you have questions or concerns about a specific item.

Please note that returns for gift cards are not accepted.

Exchanges
The most efficient way to secure the item you desire is to return the original item. Once the return is approved, you can make a separate purchase for the new item.

Refunds
We will notify you after receiving and inspecting your return, informing you of the approval or denial of your refund. If approved, the refund will be processed automatically to your original payment method within 3-5 business days. Keep in mind that it may take some time for your bank or credit card company to process and post the refund.
If more than 5 business days have elapsed since your return was approved, please contact us [here].

Cancellations
Once an order is placed, we cannot cancel it. In the event of an incorrectly entered address, please contact us immediately before your package ships. Once the package is shipped, we are unable to change the address or issue a refund.