Frequently Asked Questions
What is the FG Touch?
The FGTouch is a highly portable touch screen display that boasts compatibility with Apple CarPlay and Android Auto. This innovative device offers a diverse range of features, including seamless integration with your preferred music application, advanced navigation capabilities, and much more. Furthermore, the CarTouch is designed to be universally compatible with all vehicles equipped with a cigarette lighter, ensuring a convenient and hassle-free experience for users across various vehicle models.
How do I install the FGTouch?
1. Select an Optimal Mounting Location: Determine the ideal placement for the FGTouch device, considering both visibility and accessibility. Common options include the dashboard or windshield, ensuring it does not obstruct your view while driving.
2. Secure the Mount: If your FGTouch package includes a mount, securely attach it to the chosen location. Most mounts utilize suction cups or adhesive pads. Ensure the mount is firmly affixed in place.
3. Power Connection: Connect the FGTouch device to a power source using the provided USB cable. You can either plug it into your car's USB port or utilize a car charger. This step is crucial to maintain continuous power supply during your drive.
4. Smartphone Pairing: Activate your FGTouch device and enable pairing mode. Depending on your smartphone's operating system (iOS or Android), follow the pairing instructions outlined in the device's user manual. Typically, this involves accessing your smartphone's Bluetooth settings and selecting the FGTouch from the available devices.
5. Enjoy Full-functionality with CarPlay/Android Auto: Once connected, the FGTouch display will automatically showcase the CarPlay or Android Auto interface, providing you with a fully-functional experience while driving.
How do I connect the FGTouch to my car's sound system?
The FGTouch provides a convenient solution for connecting your car's sound system effortlessly. With its built-in wireless transmitter, you can seamlessly link the FGTouch to your car's radio. This allows you to conveniently select your preferred radio station directly from the FGTouch interface and make corresponding adjustments to your car's radio settings. However, it is important to note that the FGTouch cannot be held responsible for any weak radio signals experienced in your area, as this is beyond our control.
Additionally, the FGTouch screen offers an AUX connection option, enabling you to connect the device to your car's speakers for an enhanced audio experience. This feature allows you to enjoy your favorite music or audio content with optimal sound quality while on the go.
Additionally, the FGTouch screen offers an AUX connection option, enabling you to connect the device to your car's speakers for an enhanced audio experience. This feature allows you to enjoy your favorite music or audio content with optimal sound quality while on the go.
How do I connect my phone to the FGTouch?
To connect your phone to the FGTouch, you simply pair your phone via Bluetooth wirelessly.
What apps and features come with it?
The FGTouch comes with any app that's compatible with Apple and Samsung/Android. These apps include your favorite music app such as Spotify/Apple Music, Apple/Google Maps, Waze, messages, phone calls and more. The FGTouch also comes with a screen mirror feature to watch your favorite videos, shows and movies!
What is the warranty on the FGTouch?
The CarTouch comes with 14-day buyer protection, meaning if the item you received is defective, you have 14 days to return it. Please refer to our Refund Policy.
When will I expect my delivery?
We strive to provide efficient order processing and shipping services for all our customers. Once an order is placed, it will be processed and shipped out within 1-3 business days. Following this, you can anticipate the arrival of your FGTouch within 7-14 days. It is important to note that shipping times may vary for international orders, and we kindly request referring to our Shipping Policy for more detailed information. Please be aware that during our ongoing sale and high demand for the FGTouch, shipping times may experience some variability.